Trust & Compliance.

Our Commitment to Trust

At ProPlus Data, trust is the foundation of every client relationship. We are committed to responsible data practices, transparent operations, and full compliance with applicable regulations across all markets in which we operate including India, Japan, UK, Singapore, and the United States.

Data Collection Standards

All data collected and processed by ProPlus Data is obtained through lawful means, including:

• Publicly available business sources and professional directories.
• Licensed third-party data providers who comply with applicable privacy laws.
• Direct interactions where consent has been properly obtained.
• Web crawling of publicly accessible information in compliance with site terms.

GDPR & International Compliance

We maintain processes and policies aligned with the General Data Protection Regulation (GDPR) and equivalent data protection frameworks, including:

• Lawful basis for all data processing activities.
• Data minimization we only collect what is necessary.
• Right to access, correction, and deletion of personal data.
• Data retention policies with defined timelines.
• Data Processing Agreements (DPAs) available for enterprise clients.

Email & CAN-SPAM Compliance

All email marketing facilitated through our Email Data Management (EDM) services complies with CAN-SPAM, CASL, and other applicable anti-spam regulations:

• Clear sender identification on all outbound communications.
• Functioning opt-out mechanisms included in every message.
• Prompt processing of unsubscribe requests (within 10 business days).
• Suppression lists maintained and honored across all campaigns.

Data Security Measures

We implement robust security measures to protect data from unauthorized access, disclosure, alteration, or destruction:

• Encryption of data at rest and in transit using industry-standard protocols.
• Access controls and role-based permissions for all internal systems.
• Regular security audits and vulnerability assessments.
• Incident response plan with defined notification procedures.
• Secure cloud infrastructure with reputable providers.

Client Responsibilities

Clients using our data and services are responsible for ensuring their own compliance with applicable laws. This includes:

• Using data only for lawful business purposes.
• Obtaining required consents before contacting individuals.
• Honoring opt-out and unsubscribe requests.
• Not reselling or redistributing our data without written permission.

Third-Party Audits & Reviews

We are committed to continuous improvement of our compliance posture. We conduct periodic reviews of our data practices and welcome enterprise clients to request documentation of our compliance controls and data handling procedures.